Why Trust Adam & Son?
We know the auto repair industry has trust issues. That's why we've built our entire business around doing things differently. Here's how we earn and keep your trust.
Service Advisors Paid Salary, Not Commission
This is the single biggest reason customers trust us. At most shops, service advisors earn a commission on every repair they sell. That creates a conflict of interest - they're motivated to sell you services you might not need.
Our advisors are paid a competitive salary regardless of what services are recommended. Their job is to accurately diagnose your vehicle and honestly tell you what it needs - nothing more, nothing less.
Did you know?Many auto repair shops pay service advisors 100% commission—incentivizing them to sell as much as possible just to make a livable paycheck.
“I was shocked when they told me my brake pads still had plenty of life left. At my old shop, they would have replaced them anyway.”
- Sarah M., Colorado Springs Customer
The Commission Problem
At Commission-Based Shops
Advisors earn more when they sell more, regardless of what you actually need
At Adam & Son
Advisors earn the same whether your repair is $50 or $5,000
Other Auto Shops Send Their Customers to Us
Many of our customers were referred to us by another auto repair shop. That's a remarkable vote of confidence from our industry peers.
This happens for two important reasons:
Expert Diagnostics & Complex Repairs
We're known in the automotive repair community as the go-to shop for complex and difficult repairs that other shops can't handle.
Community Reputation
Other shops know about the work we do in our community and feel safe sending their customers to us, knowing they'll be treated with honesty and integrity.
Referred by Other Shops
When even our competitors trust us with their customers, you know you're in good hands.
Digital Inspection
Sent to your phone/email
See What We See
No more taking our word for it. Our digital inspections include photos and videos of your vehicle's condition so you can see exactly what we're talking about.
- Photos and videos of every inspection point
- Sent directly to your phone or email
- Clear explanations of what you're looking at
- Keep records for future reference
More Reasons to Trust Us
5-Year/50,000-Mile Warranty
We stand behind our work with one of the best warranties in the industry.
All Makes & Models
From domestic to European, gas to diesel, sedans to trucks—we service them all with ASE-certified expertise.
We Tell You What Can Wait
Not everything needs to be fixed today. We prioritize repairs and let you know what can safely wait.
25+ Years Serving Colorado Springs
We've been your neighbors for over two decades. We're not going anywhere.
Loaner Vehicles Available
Loaner vehicles available so you can continue your day while we work on your car—just call ahead to reserve.
5-Year/50,000-Mile Warranty
We stand behind our work with one of the best warranties in the industry. If something we repair fails within 5 years or 50,000 miles, we'll make it right.
- Covers parts and labor
- No hidden exclusions
- Honored at both locations
Experience the Difference Yourself
Join the customers who trust Adam & Son with their vehicles.