750+ Reviews
What Our Customers Say
Don't just take our word for it. Hear from real customers who've experienced the Adam & Son difference.
94%
trust us more than the average shop
90%
would recommend us to friends & family
78%
loyal customers who have never left
69%
chose us for customer service
“I was skeptical about auto repair shops, but Adam & Son changed my mind. They showed me pictures of everything and explained what needed to be fixed now versus what could wait. No pressure, just honesty.”
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Sarah M.
Briargate Customer • Brake Repair
More Customer Reviews
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Verified General Maintenance Customer
Been coming here for 10 years. They've always been upfront about costs and never tried to upsell me on things I don't need. That's rare in this industry.
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Mike T.
Austin Bluffs
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Verified Diagnostics Customer
The digital inspection was amazing! I could see exactly what they were talking about. Makes it so much easier to understand what's going on with my car.
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Jennifer L.
Briargate
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Verified Engine Repair Customer
The loaner car saved me when I needed major repairs. Great service and they kept me updated throughout the process.
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David R.
Austin Bluffs
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Verified Oil Change Customer
Finally found a shop I can trust! My husband was even impressed when I showed him the inspection photos. We're customers for life.
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Amanda K.
Briargate
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Verified Fleet Services Customer
I manage a fleet of 20 vehicles for my company. Adam & Son handles all our maintenance and they make it incredibly easy to stay on top of everything.
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Robert C.
Austin Bluffs
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Afraid of Being Ripped Off
I've been burned by mechanics before, so I came in ready for the worst. They showed me photos of everything, told me what needed fixing NOW versus what could wait six months, and the bill was actually less than I expected. I almost cried in the parking lot.
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Lisa R.
Austin Bluffs
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Budget Anxiety
As a single mom, every dollar matters. They prioritized my repairs and were honest that two of the things could safely wait. No other shop has ever done that for me. I've told everyone I know.
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Maria S.
Briargate
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Intimidation / Not Car-Savvy
I know nothing about cars and I've always felt stupid at auto shops. The team here explained everything in plain English, showed me pictures, and never once made me feel like an idiot. Game changer.
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Karen T.
Austin Bluffs
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Verified Engine Repair Customer
After years of feeling like I was being taken advantage of at other shops, finding Adam & Son was a breath of fresh air. They actually told me what was urgent and what could wait.
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Chris P.
Briargate
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Verified Brake Repair Customer
The digital inspection blew me away. I could see exactly what they were talking about on my phone. No more wondering if I really needed the repair.
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Lisa H.
Austin Bluffs
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Verified General Maintenance Customer
I bring both our family cars here. With three teenagers driving, we need a shop we can trust not to oversell. Adam & Son has never let us down.
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Tom W.
Briargate
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Verified Diagnostics Customer
They fixed an issue that two other shops couldn't figure out. And they didn't charge me for the diagnostic after the other places had already tried.
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Maria G.
Austin Bluffs
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Verified Transmission Repair Customer
The warranty alone is worth choosing them. 5 years, 50,000 miles - you just don't see that anywhere else. Shows they stand behind their work.
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Steve R.
Briargate
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Verified Hybrid Service Customer
I was worried about my hybrid battery. They ran diagnostics and showed me it was still healthy when other shops wanted to replace it. Saved me thousands.
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Karen M.
Austin Bluffs
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