Based on 434 reviews
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18:53 01 Nov 22
Overall, a good experience. Inspection and repairs took 3 days, so truck had to sit there over the weekend. Very thorough inspection of items I didn’t request, but good to have. Discovered several engine codes I had not detected. Provided a list of optional maintenance with timely pics and fluid comparison. Repairs seemed a bit expensive mainly with high parts charges. Nevertheless, I trust their work. Also, rare to find a repair shop that offers a free loaner vehicle—Adam & Son does.
23:10 19 Oct 22
10/10 recommend coming here, Madi the service consultant was extremely friendly, helpful and went the extra mile to ensure I was happy with my visit. The business itself is extremely transparent on what needs to be done immediately and what can maybe wait a little do which I personally appreciate greatly! They checked my car out and gave me a call to let me know what was recommended to be done and once I approved they had all the work completed in the same day! I’ve been looking for a trustworthy business to work with me for my car needs and I definitely found it!
15:08 15 Sep 22
Service Consultant Madi C. was very professional, helpful and patient with all our questions regarding the break replacement parts for our Volvo. She found all the answers to our questions in a timely manner and emailed them so my husband and I could make an informed decision. While performing the work the service technician found a nail in our tire and patched it for free. Above and beyond at Adam & Sons, highly recommended.
02:37 15 Aug 22
I chose Adam & Son because they had great reviews and I can see why! I brought my car in because the check engine light was on, they sent me emails updating me throughout the whole process. They were very thorough with their work and detailed when explaining everything to me which I really appreciated. I’ll definitely be back.
02:15 04 Aug 22
I was very impressed with my first time here. My check engine light came on along with the dreaded wrench. That was an indication of a power train issue. I called them and and they told me to bring in the vehicle. They did some diagnostics and determined that I may still be under warranty and to contact my dealer. I was very impressed with their honest and integrity. They did not charge me a dime for any of this! They have earned my business and I will definitely be coming back. Very professional, thorough and customer focused. I truly appreciate businesses like these.
00:25 21 May 22
This shop is amazing and the management and staff are simply the best. Exceptional customer service and communication and they’re all super friendly and easy to communicate with. I had a headlight out before bringing my Subaru into the shop and they changed it for free because the weather was bad out and they didn’t want me driving without full visibility. They also service my businesses food truck regularly and the outdoor lift is one of very few in the city that can work on our truck. Highly recommended for business and personal vehicles!
19:48 09 May 22
Had my radiator swapped out after a highly thorough inspection. What shop sends you pictures and videos with a detailed report? None other that I have ever experienced. Honest and fair pricing. They have loaner vehicles and a program to help families like myself that needed expensive work done quickly. Extremely grateful for them getting us back road worthy!
Austin Bluffs Location
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19:55 27 Sep 23
We travel a lot and I find myself searching for a new mechanic about twice a year for standard maintenance. I wish all mechanics were so kind, honest and knowledgeable.The waiting area of the shop feels very clean and well decorated.Erik is so kind and knowledgeable. I always have a lot of questions about my car because I car a lot but don’t know much about them. He answered all of my questions thoroughly and patiently. It was really great to work with him.I got a text update as my car was being worked on with a full report for its inspection which was done along with my oil change. It was cool to see all the details. I had been previously told that I need my brakes changed so I requested that but was told that they are still in good shape and that I could wait longer. I really appreciate their honesty, naturally they could have changed them anyways and charged me.If I ever find myself in CO again, I know I’ll be coming here.
19:06 28 Aug 23
Absolutely phenomenal human beings running a business and serving the community! We were "wowed" every step of the way. My mother's car broke down at a doctors appointment nearby. We called them and they picked her up from the appointment. They also drove her all the way home and came back to pick her up the next day, but instead of picking her up, they delivered her vehicle to her. She doesn't get around very well and has a hard time riding in the car for a long time so the fact that this company went out of their way like this to take care of my mother when I couldn't be there for her meant so much to me. They gave her and I such personal service. I cannot speak highly enough of them. Oh, and they did great work on the vehicle too. They helped up prioritize things needing repair and gave us options. They are a true 10+!
16:32 21 Aug 23
Adam & son have been taking care of my Subaru Forester for more than 4 years. My vehicle is in mint mechanical condition making it safe, economical and a great ride. Employees are pleasant and good communicators. They go out of their way to make sure you are satisfied with their work. The SNAP financing-payoff in 100 days with no interest - is beneficial for budgeting unexpected expenses.
21:22 05 Aug 23
I can't say enough good things about this amazing auto repair shop! From Erik at the front desk, who checked me in in record time and answered all my questions, to Brian and John, who expertly repaired two vehicles for me, it was an amazing experience from beginning to end. Everything that needed to be done to my vehicles was explained in great detail so I understood why the repairs were necessary, and then the repairs were completed in record time. If your vehicle is in need of repair, look no further - go to Adam and Son Auto Repair.
17:25 03 Aug 23
I want to start by saying thank you to everyone at Adam and Son's shop for the stellar work you did on my car! From the moment I walked in, everyone was extremely professional and welcoming to me. All of my questions were both heard and answered honestly. Some places will tell you a million things you need to get replaced with your car, these guys were straight to the point and didn't try to push you into any unnecessary sales. I will be recommending this place to family and friends, as well as being a returning customer myself!I also want to give a special thanks to Daniel and Sean, you guys made my car feel brand new!! I'm in love with it. Thank you again!!
16:22 10 Jul 23
Employee at the desk was very nice but was not helpful to me. I am in a emergency situation with my brakes and could not qualify for their financing and was told the special program, stranded motorist fund could take 2 weeks to a month to see if I even qualify for. It took me awhile to go ask for help because I don’t like doing that but had no choice with my brake issues. I know there is a lot of need out there, but I guess they pick and choose who they help through this program. Even though I totally meet the criteria.
13:37 20 Jun 23
I was referred to them by valvoline instant oil change, I was kind of hesitant at first cuz my experiences with taking cars to the repair shop have never been good. However, Adam and Son started with a thorough inspection before starting any repairs and told me which were in need of immediate attention, they sent pictures, videos and recorded each with a detailed description. They kept me updated every couple days and stayed true to the estimated timeline. This has been the only place I can say I trust in this country to service and repair my vehicles. Thank you Daniel and your hard working team of mechanics!
15:10 27 May 23
I took my Prius in after my hybrid battery died and they gave me the absolute best deal in town. They were also really courteous and professional. Thank you again!
15:22 24 May 23
This shop is awesome. First off the building is beautiful, my son really enjoyed the juice box from the mini cooler. The desk staff are very friendly and accommodating, and very detailed and open when going over the services. These guys literally saved me thousands of dollars. It's always a struggle to find a repair shop that you know won't take advantage of you, but these guys go above and beyond even that. I can not express how appreciative I am of them and their professionalism. Highly recommend!
03:30 05 May 23
Put simply you just cannot get better Automotive people to serve as your vehicle. Additionally the stranded motorist fund has helped so many people and they are the ones that thought to start the stranded motorist fund. I really hope it gets bigger and bigger and that it is the beginning of the Pay It Forward 2 movie because stranded motorist fund certainly deserves it
15:20 25 Apr 23
These guys are excellent. They came to the rescue when our van had a mishap on our Colorado vacation.They offered a loaner car to us and fixed our issue same day!I highly recommend this business!!
15:43 10 Apr 23
Staff is amazing, I have had an incredible experience every-time I have had my car serviced. Will definitely only be using Adam and Sons for any future car repairs !
16:14 31 Mar 23
Very friendly professional staff. They were very detailed with the information regarding my vehicles issues. I was provided insight for future repairs and I absolutely appreciated the great customer service.
01:35 23 Mar 23
Were very thorough, receptive to the information I gave them, and communicated effectively. Only mechanic I'll let touch my car. Doesn't talk to me like I'm stupid. Fantastic
16:30 13 Feb 23
Had an amazing experience with this shop. My Honda CRV needed rear brakes and they were highly recommended. They did a full inspection of the vehicle and provided amazing communication throughout the process. Very honest and their pricing is reasonable. Being a female a lot of shops tend to talk down or like I know nothing about cars which is far from the truth. Byron was amazing. Talked to me as an equal. At pick up we reviewed the photos and went over the maintenance items the car will be needing. Great experience. Would definitely recommend to all my family and friends!
23:55 22 Oct 22
A+ Infinity! If you have a Hybrid Lexus, stop here after the dealer quote and you will be amazed! Scratch that, come here first. The professionalism, explanation, and execution is second to none! Tyler and Byler are at the top of the game! I come from Denver to have my car analyzed and repaired here!
23:17 07 Oct 22
This place is very amazing!! Byler is so kind and they really go above and beyond! Even with me getting a little fiesty over price ( head gasket so you know that's not about to be cheap) he had so much patience and was even willing to speak to my dad to explain. They worked with meand communicated every step of the way. Would recommend them to anyone.
15:56 01 Sep 22
I came in to Adam and son because I was told by a local Toyota dealership told me my engine was was about to throw a rod and also my truck wasn’t turning over, starting, the first time I try. Turns out there was absolutely nothing wrong with my engine and they replaced my starter. They also supplied me with a loaner car while my truck was getting worked on for FREE!!! I was so impressed with they’re professionalism and respect, as well as a beautiful waiting area with an assortment of free refreshments. I choose them because I needed to get in quicker than the Ford dealership I bought my truck from and my usual service shop but from now on will be my first choice for all maintenance!
22:50 30 Aug 22
Excellent service done on my Camaro! Very informative and thorough during my visit! Loved receiving updates through out the day to let me know how things were going. Awesome customer service and will definitely be back!!!
14:16 08 Jul 22
They have incredible customer service and were honest and transparent about all services my car needed (including video inspection with photos). I have used them several times at both locations and had the same excellent experience. Highly recommend!
15:45 15 Jun 22
I have been using Adam & Son for almost 3 years now. I’ve been to both locations in the springs and they are by far the best experiences I’ve had with car services. They are always friendly and knowledgeable. When you’re like me and know nothing about cars, they explain everything and even provide photos. Highly, highly recommend.
01:27 26 May 22
This is the second time we have used their service. They communicate all additional costs and timelines very well. Great customer service and friendly staff. The service does take all day to detail the vehicle but it’s drive ready by the time you pick up, I would rather have them take their time and do the job right the first time which they have both times!
04:08 08 Apr 22
These guys do awesome work. ive had them fix my exhaust, radiator, and restored both sides of the front end of my car and not a single issue, aligment is great even. Highly reccomend taking your car here.( picture was before they finished )
14:55 27 Mar 22
This is quite possibly the worst auto body shop I have ever taken my vehicles too. My first vehicle I brought in was my 2020 Nissan Pathfinder that was under warranty thru Echo Park. I came in because the lights in the pictures were coming on almost everyday. They tried to fix the issue and charged Echo Park almost $1100 only for the issue to continue happening after getting my vehicle back. Light came on again took it to them a second time and they told me they couldnt recreate the problem so they did nothing. Now I have the vehicle again and the lights are continuing to come on. Second vehicle, while my Pathfinder was with them I set an appointment for regular maintenance and a detail on a vehicle that has never had a check engine light on it, 2012 Lincoln MKZ hybrid. After getting the Lincoln back the check engine light came on, after regular maintenance. The car was sent into limp mode and when I asked for them to tow it back to the shop to fix this issue I was told if the car was sent into limp mode because of something we did, we'll cover the tow charge and if it's a new issue I will be charged the tow fee. And this was on a vehicle that has never had a check engine light before taking it to them. I was never given a detail of services on either vehicle until I asked for them, still haven't got anything for services on the Pathfinder and to top it all off someone at the shop STOLE my dogs pain killers out of my Pathfinder. (The pictures below are all different days and from after the second visit.)